Russ Barnes serves as the Documentation Manager at NetScout Systems, Inc., overseeing a team of eight technical writers responsible for producing hardcopy and online help documentation for various hardware and software products. Previously, Russ held the position of Principal Technical Writer at NetScout from April 1998 to April 2004. Educational qualifications include a Bachelor of Science in Communications from Fitchburg State University and a Technical Writing Certificate from the University of Lowell.
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