Ropom Lahiri is a dedicated professional with 19 years of experience in the outsourcing industry, specializing in customer satisfaction and operational efficiency. Ropom has held various roles, including Assistant Vice President at Netscribes, where they manage customer service in a 24/7 environment. Previously, Ropom served as a Director of Operations at Teleperformance and a Project Manager at Etisalat, overseeing outsourced partners and enhancing process efficiencies. Ropom earned a Bachelor of Engineering from ST Joseph's School Chittaranjan in 2001.
Location
Mumbai, India
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