Jake L. has a robust background in customer success and technical sales, amassing significant experience in various leadership and managerial roles across several prominent companies. Since June 2021, Jake has served as the Team Lead for Customer Success in the West region at Netskope, following a tenure at Zscaler as a Customer Success Manager from May 2017 to June 2021. Previous positions include Customer Success Manager at Trend Micro, Channel Account Manager/Sales Engineer at StorageCraft Technology Corporation, and Sr. Solutions Engineer at Ricoh Business Solutions. Jake's career began at Websense as a Professional Services Engineer. Educationally, Jake holds a Bachelor of Business Administration degree in Information Systems from Baylor University - Hankamer School of Business, completed in 1996.
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