Abbey Tyson

Abbey Tyson has been with Netsmart since February 2013, progressing through various roles including Manager of Client Alignment and Senior Program Manager, where strategic initiatives were led to enhance client retention, onboarding, and overall health. Data-driven insights and reports provided to senior leadership have influenced key decision-making processes. As Program Manager, Abbey designed programs that improved operational efficiency by 20% and optimized client transition timelines by 40%. Additionally, Abbey managed over 1500 client accounts as Manager of Client Accounts, which included developing project plans that increased recurring revenue by 35%. Prior experience at Cerner Corporation as a Senior Solution Analyst involved resolving client issues and achieving service request metrics, while earlier roles included internships and positions in education and sports at Baker University and Brookridge Country Club. Abbey holds a Bachelor’s degree in International Business from Baker University.