Katy Smith

Director - Reference Management, Client Experience at Netsmart

Katy Smith, MHA, serves as the Director of Reference Management and Client Experience at Netsmart, where responsibilities include setting the strategic vision for the customer reference program and driving significant increases in customer advocacy and business outcomes. Previously, Katy held roles at Netsmart as Director and Practice Leader of Post Acute Consulting, overseeing solutions and business P&L. At Cerner Corporation, Katy progressed from Consultant to Lead Project & Program Manager, managing significant projects and client relationships while achieving recognition for performance excellence. Katy holds a Bachelor of Arts in Chemistry from William Jewell College and a Master's degree in Healthcare Administration from Park University.

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