Mandy Jackson serves as a Solutions Architect at Netsmart since August 2021, following a distinguished tenure at OhioGuidestone from August 2008 to August 2021, where roles included EHR System Administrator, System Support Analyst, and Billing Supervisor. Mandy has demonstrated expertise in providing tier 4 software support, coordinating software enhancements, and managing the complete project lifecycle to improve electronic health record systems. Skills include system analysis, user support, project documentation, and stakeholder communication. Additionally, Mandy successfully led billing operations, developed departmental processes, and collaborated with executive leadership to enhance financial performance while overseeing a significant budget growth. Education was completed at the University of Phoenix between 2012 and 2016.
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