Diana Egebrecht, located in Chicago, IL, has 15 years of experience in the tech industry, specializing in customer success, operations, and process improvement. Diana previously served as an Implementation Manager and Project Manager in various companies, focusing on onboarding clients and delivering software solutions. Since joining NetSuite in 2017, Diana has progressively taken on leadership roles, currently holding the position of Senior Manager, Global CS Operations, where they oversee multiple teams within the Customer Success organization. Diana holds a Bachelor of Science in Marketing from the University of Illinois at Chicago and an MBA from Keller Graduate School of Management.
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