Matthew Bronoske

Matthew Bronoske is a Senior Client Manager at NetSuite since July 2019, specializing in risk management and AI/ML model refinement to enhance customer retention strategies. Matthew is recognized for architecting custom solutions within sophisticated NetSuite environments and has previously held roles including Senior Resolution Manager and Resolution Management, where Matthew adeptly handled complex customer escalations and improved service strategies via cross-departmental insights. Prior experience includes serving as a Senior NetSuite Consultant and Consultant at Terillium, where Matthew contributed to multiple successful ERP implementations and developed strong user experience solutions. Additional roles in business development and sales-related positions showcase versatility and a strong foundation in marketing, bolstered by a BS in Marketing from Miami University.