Nicky Ang is currently a Senior Resource Manager for Customer Success at Oracle Netsuite Philippines, overseeing the efficient allocation of resources to various projects. With 16 years of experience in the BPO industry, Nicky has held positions ranging from Workforce Sr. Supervisor at Concentrix to Workforce Lead at IBM Global Process Services. They have a comprehensive background in Operations and Workforce Management, including expertise in Capacity Planning, Forecasting, Scheduling, and Financials. Nicky earned a Bachelor of Science in Accountancy from the Polytechnic University of the Philippines.
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