Richard Cainglet is a knowledgeable tech professional currently pursuing dual Bachelor of Science degrees in Information Technology and Computer Engineering at Mapúa University. They have held various roles in IT, including as a Principal Consultant, Senior Consultant, and Senior Technical Support Engineer specializing in NetSuite OpenAir at Oracle NetSuite. Previously, Richard contributed as a Microsoft Office 365 Analyst at Ingram Micro and as a Technical Solutions Specialist at HP, showcasing a strong background in customer support and technical problem-solving. Their expertise lies in managing complex IT environments and enhancing customer satisfaction through effective support services.
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