Shana McPhail

Shana McPhail is a Senior Client Manager specializing in Risk Mitigation Advisory at Oracle NetSuite, with experience beginning in October 2020. In this role, Shana serves as a trusted advisor to internal teams, customers, partners, and executive sponsors to ensure successful implementations while identifying and managing risks throughout the account lifecycle. Prior to this position, Shana held various leadership roles, including Director of Customer Solutions at Cumula 3 Group and Vice President of Sales and Customer Success at InnoVergent. Additional experience includes positions at NetSuite, Navisite, Impact Inovations Group, PGi, Per-Se Technologies, and Greer & Thwaite Properties. Shana has received multiple awards for performance excellence, including the Software Sales Team MVP and SuiteAchiever Award. Shana holds a degree in Finance and Economics from Kennesaw State University – Michael J. Coles College of Business.