Matthew Tyrney is a seasoned technical professional with extensive experience in IT infrastructure and support. Currently serving as a Technical Support Engineer III at NetTech since August 2025, Matthew acts as the senior escalation point for complex technical issues, emphasizing advanced troubleshooting and collaboration with various departments to enhance customer experience. Previously, as an Infrastructure Engineer at Omni Hotels & Resorts, Matthew designed and maintained enterprise-level IT infrastructure for over 50 properties. Prior roles include Sr Systems Engineer at eMDs and Sr Network Engineer at The Purple Guys, where responsibilities included managing critical applications and hardware infrastructure. Earlier experience also includes positions as Senior System Administrator and Senior Network Engineer, providing operational support and planning for various organizations.
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