Richard E. has extensive experience in aftercare services and complaints management, currently serving as Aftercare Service Manager and Complaints Officer at Network Homes Ltd since January 2013, as well as Aftercare Service Manager (Defects & Latent Defects) at Sovereign Network Group since July 2018. Prior to these roles, Richard E. worked as Revenues & Complaints Officer at London Borough of Barnet from January 2008 to January 2013. Richard E. holds a Higher National Diploma in Interior Design, earned from London Guildhall University between September 1997 and July 1999.
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