Sharon Mitchell

Sharon Mitchell has a diverse work experience in the field of housing management systems and application support. Sharon has worked in various roles, including Information Technology Business System Analyst at Network Homes Ltd since 2020. Prior to that, they worked as a Senior Application Support Analyst at Notting Hill Housing Group from 2019 to 2020, where they provided 2nd Line support for Northgate Housing and implemented changes requested by the business. Sharon also worked as an Application Support Analyst at Peabody from 2018 to 2019 and Notting Hill Genesis from 2017 to 2018, providing support for Northgate Housing and improving business processes. Sharon Mitchell also has experience as a Housing and Benefit Applications Team Leader at Agilisys from 2015 to 2017, managing a team of analysts and coordinating support for NPS Housing and NPS Benefits. Prior to that, they worked as an Applications Manager at Islington Council from 2013 to 2015 and as an Interim Business Systems Manager from 2007 to 2013, providing support for the Northgate Housing system. Sharon also worked as a Rent and Process Systems Co-ordinator and IT Project Officer/Senior IT Project Officer at Islington Council from 2000 to 2007, where they managed and developed the Northgate Housing system. Sharon Mitchell has extensive experience in SQL and TOAD, as well as project management and team leadership skills.

Sharon Mitchell earned a Certificate in Information Technology and Computing from The Open University from 2009 to 2010. Prior to that, from 1976 to 1979, they attended Dick Sheppard School. In addition to their formal education, Sharon has obtained several certifications, including Business Analysis Fundamentals from Udemy in August 2020, DECISION MAKING: HOW TO CHOOSE THE RIGHT PROBLEM TO SOLVE from the University of Leeds and Institute of Coding in July 2020, and The Complete SQL Bootcamp 2020: Go from Zero to Hero from Udemy in July 2020.