Natalie Simons is a project manager at Network Ninja. Prior to their current position, they served as the director of brokerage services at Zoocasa from December 2019 to January 2021. In this role, they led client satisfaction initiatives, designed and implemented workflows for lead generation and conversion, and negotiated and oversaw third-party contracts for daily office maintenance and operations. Natalie also has experience as an automation & process management consultant and an operations & client care manager. In their previous role at Mortgages.ca Inc., they managed a team of 15+ customer service representatives while also overseeing the company's social media presence. Natalie began their career as an administration and office manager at TheRedPin, where they were responsible for managing the day-to-day operations of the company.
Natalie Simons has a post-graduate certificate in project management from the University of Toronto, a master's degree in cinema studies from the University of Toronto, and a bachelor's degree in communication and film studies from Wilfrid Laurier University.
Natalie Simons reports to Xander Karsten, Director of Onboarding & Projects.
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