Eugene Master

Eugene Master has a diverse work experience, starting with their current position as the Senior Director of Service Cloud at NeuraFlash since December 2022. Prior to this role, they served as the Director of Service Cloud Solution Architecture and Manager of Salesforce Solution Architecture at NeuraFlash in 2021. In 2020, they held the position of Managing Solution Architect, and from 2019 to 2020, they worked as a Salesforce Solution Architect at NeuraFlash.

In addition, Eugene has experience with Salesforce as a member of the Service Cloud Global Partner Advisory Board since January 2021. Before joining NeuraFlash and Salesforce, Eugene worked at Bluewolf, an IBM Company, from 2016 to 2019. Eugene served as a Senior Solution Consultant and Solution Agile Business Executive during their time there.

Prior to their work in the technology industry, Eugene worked as a Customer Care Specialist at DGA Security Systems from 2014 to 2016. Eugene also gained experience in sales and wholesale at Kusmi Tea from 2012 to 2014.

Overall, Eugene Master has a strong background in service cloud and solution architecture within the technology industry, with diverse experiences in companies such as NeuraFlash, Salesforce, Bluewolf, DGA Security Systems, and Kusmi Tea.

Eugene Master attended Baruch College from 2009 to 2013 and obtained a BBA degree in Operations Management. In 2013, they also studied International Business at Rikkyo University. Eugene Master has obtained multiple certifications, including Salesforce Certified Business Analyst, Salesforce Sharing and Visibility Designer, Salesforce Certified Community Cloud Consultant, Telecommunications Insights & Solutions (Silver) from IBM, Telecommunications Insights and Solutions (Bronze) from IBM, Salesforce Marketing Cloud Email Specialist, Salesforce Platform App Builder, Salesforce Sales Cloud Consultant, Salesforce Advanced Administrator, Salesforce Service Cloud Consultant, and Salesforce Administrator.