Mike Smith

Mike Smith is an experienced professional in the field of digital experience design and contact center solutions. Currently serving as the Manager of Digital Experience Design at NeuraFlash since October 2022, Mike leads a team in delivering omni-channel solutions for customers. Prior to this role, Mike spent 14 years at Avaya, progressing through various positions including Managing Principal, where responsibilities involved managing a team of consultants and implementing omni-channel solutions. Earlier in Mike's career, notable roles at InterVoice, Inc. included managing consulting services and designing advanced speech recognition applications. Mike holds a Bachelor of Science degree in Finance, Economics, and Management from Lipscomb University.