David John is a Training & Quality Assurance Manager at nevetal, where they design and implement training plans to enhance the Contact Centre operation. They have a strong background in customer service and team leadership, having served as Patient Services Manager at Evolution Homecare Services Ltd and Customer Service Manager at Bristol Myers Squibb UK & Ireland. With experience in various leadership roles across multiple organizations, David has consistently focused on developing effective teams and enhancing customer experiences. They hold a BTEC HNC in Business & Finance and a Professional Certificate in Management from The Open University.
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