New Directions Youth and Family Services helps Western New York youth and families in crisis with vital, life-changing services.  We provide preventive & community-based programs, educational services, residential campuses, group homes, traditional & therapeutic foster care and adoption.  Our life-changing treatment plans establish an effective therapeutic relationship, capitalize on strengths, build character, and provide the necessary skills for adulthood.

Community & Lifestyle

New Directions

This office focuses on mental health services and foster care support, providing resources for youth and families in need.

6395 Old Niagara Road

New Directions' headquarters in Randolph, NY, United States

James Coder

Phillip Bonnevie

Sheila Searle

Alicia Wieczorek

Liz Kahn

Tracy Meyer

Michael Ervin

Kevin Clark

Christine Weeks

Edward L. Arcara

John Camardo

Roy H. Cunningham

Peter Casilio

Nancy Kasprzak-Whitmore

Anthony Montagna

Leon Smith

Karen Lazik

Val Muka

This department is responsible for overseeing organizational policies, strategic direction, and compliance.

Governance Council

The Care Coordination Team at New Directions Youth and Family Services specializes in creating and implementing comprehensive care plans for youth and families in crisis. This team works collaboratively to establish effective therapeutic relationships, leverage individual strengths, and provide the essential skills needed for adulthood. Members coordinate between various services like community programs, educational initiatives, residential care, and foster care, ensuring consistent and holistic support for those they serve.

Care Coordination Team

This department coordinates and oversees patient care services to ensure quality and efficiency in health management.

Care Management

This department oversees and manages various health services related to children's care and well-being.

Child Health Services

This department provides support and resources for families involved in the foster care system.

Foster Care Services

The Community Support Team at New Directions focuses on providing comprehensive assistance to youth and families in crisis. Led by the Chief Operating Officer for Community Programs, the team includes Youth Mentors and Social Workers who deliver community-based treatment, and Community Support Workers who engage directly with families to offer vital resources, build strengths, and foster skills essential for adulthood.

New Directions

Org chart

Board & advisors

Teams

Governance Council

Care Coordination Team

Care Management

Child Health Services

Foster Care Services

Community Support Team

Offices

New Directions

Org chart

Board & advisors

Teams

Governance Council

Care Coordination Team

Care Management

Child Health Services

Foster Care Services

Community Support Team

Offices

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