What We Offer NGH Solutions
New Generation Hotelier invests in innovation and cutting-edge technology to transform hospitality worldwide. We provide advanced robotic and AI solutions for hotels, via purchase or monthly rentals, covering operational needs.
New Generation Hotelier is a certified member of Elevate Greece and an active member of SETE (Association of Greek Tourism Enterprises).


Our Digital Receptionists – Cleo & GraceAI
Combining the innovation of Cleo with the intelligence of GraceAI, NGH delivers a unique digital front-desk system that:
• Communicates in 100+ languages with precision
• Welcomes guests, promotes services, answers questions, and guides them
• Handles check-in/check-out without human input
• Offers concierge, booking support & real-time request management
• Fits all hotel sizes & Airbnb-type accommodations
• Cuts front-desk costs & staffing needs
With adaptability and AI expertise, this solution redefines guest interaction.

2026: Launching Sparklette – Our Housekeeping Robot
Our first fully in-house housekeeping robot, built for 24/7 operation, autonomously:
• Enters rooms post check-out
• Collects trash, linens, lost & found
• Deep-cleans bathrooms
• Updates PMS room status
• Supports housekeeping supervisors
• Cleans shared spaces & restrooms
• Handles special washes & linen measurement
Sparklette prepares rooms for the next guest with minimal human input.

Strategic Partnerships, Plaisio Computers & More
Through our partnership with Plaisio Computers, we access robotic models from Pudu Robotics and others, enabling us to:
• Serve large hotel operations
• Offer rental robots: waiters, room service, & more
• Guarantee availability & quick delivery, even in peak seasons

Business Model Advantages
• Flexible purchase or rental plans
• Coverage of all hotel departments by 2027
• Eco-friendly tech – with robots partly made from recycled materials
• Immediate availability in Greece – and soon across the EU

New Generation Hotelier

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