NewBold Corporation
Michael Madden is an experienced professional with a diverse background in technical support and training management. Currently serving as a Service Desk Technician at NewBold Corporation since August 2021, Michael previously held various roles at thyssenkrupp Supply Chain Services from May 2019 to August 2021, including Training Manager and Training Coordinator. Michael's career at thyssenkrupp from July 2014 to December 2019 featured positions such as Senior Team Lead - Field Supervisor and Customer Support Manager. Prior to that, a decade-long tenure at GameStop from October 2004 to July 2014 included the role of Metro Store Manager Trainer - Multi Unit Manager. Starting as Co Store Manager and Human Resources at BI-LO from January 2000 to October 2004 laid the foundation for Michael's extensive experience in leadership and customer service.
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NewBold Corporation
NewBold Corporation, founded in 1994, is an international provider of products and services enabling the implementation of identification and infrastructure technology solutions. NewBold Plastics is the largest manufacturer of blank plastic cards in North America. Our cards are noted as a superior product exceeding the rigorous standards of internationally known OEM's of plastic card printers. We manufacture a wide variety of cards and we ship worldwide. NewBold Technologies is a Managed Services Provider (MSP) specializing in POS systems and other retail, dining, supply chain and healthcare infrastructure technologies. We provide consulting, staging, deployment, training, maintenance, and operate a 24/7 multi-lingual call center and help desk. Our clientele includes well-known national and international specialty retailers, and we manage projects throughout the US, Canada, and Mexico. Our Addressograph division manufactures manual and electric imprinters, plastic card embossers, and metal plate embossing systems. We are the only US manufacturer of embossing machines used by the US Military for production of Identification Tags (Dog Tags). Additionally, we manufacture a compact industrial embosser capable of embossing up to a CR-80 size metal plate