Michael Madden

Michael Madden is an experienced professional with a diverse background in technical support and training management. Currently serving as a Service Desk Technician at NewBold Corporation since August 2021, Michael previously held various roles at thyssenkrupp Supply Chain Services from May 2019 to August 2021, including Training Manager and Training Coordinator. Michael's career at thyssenkrupp from July 2014 to December 2019 featured positions such as Senior Team Lead - Field Supervisor and Customer Support Manager. Prior to that, a decade-long tenure at GameStop from October 2004 to July 2014 included the role of Metro Store Manager Trainer - Multi Unit Manager. Starting as Co Store Manager and Human Resources at BI-LO from January 2000 to October 2004 laid the foundation for Michael's extensive experience in leadership and customer service.