Todd Schanbacher is an IT Support Manager currently working as a Logistics Software & IT Support Manager at NewCold. With a passion for mentoring and empathetic tech support, Todd has held various roles in IT, including Senior Enterprise Technical Success Manager and IT Services and Support Manager at Northwestern University. They transitioned into IT mid-career, previously working as a Web Developer at Waubonsee Community College and a Webmaster at the Northwestern Institute on Complex Systems. Todd holds a Master’s degree in Computer Information Systems and a Bachelor’s degree in History from Grinnell College.
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