Ben Rogers

Ben Rogers is an experienced leader in digital strategy and customer care, currently serving as the Head of Digital Collections Strategy & Experimentation at NewDay since July 2019. In this role, Ben is responsible for overseeing digital and communication channel strategies to enhance customer journeys within the credit sector. Previously, Ben held various senior roles at Virgin Mobile UAE, including Head of Customer Care, where innovative digital solutions were implemented, and at npower Business, where Ben successfully merged traditional and digital contact centers and drove significant improvements in operational performance. Ben holds a Bachelor of Science degree in Geography with Sports Science from the University of Hull.