Thomas Eddy is a skilled Site Reliability Engineer currently working at NewDay since March 2023, where expertise in Go, TypeScript, and cloud infrastructure has driven projects that enhance system reliability and observability. Prior to this role, Thomas held positions at Acre, focusing on Site Reliability and Security, where a comprehensive approach was developed for platform services and microservices. At Sky, significant contributions were made in both Site Reliability Engineering and as an Associate Site Reliability Engineer, including mentoring graduates and optimizing reliability services for OTT propositions. Thomas also gained valuable experience as a Student Web Assistant at the University of Salford, and in email marketing and content management at Delineo. Educational qualifications include a Bachelor of Science in Media Technology from the University of Salford.