Cedric Williams is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Technical Support Administrator Analyst at Advocate Health Care since February 2024 and as part of Deployment Coordination Services at New Era Technology since February 2023, Cedric has previously held an independent business owner role at WMS Technologies from 2011 to 2023. Cedric's expertise spans overseeing operations, data management, hardware and software configuration, and user support, demonstrated through various roles including Information Technology System Administrator at AveXis, Desktop Support Analyst II at Tenneco, and Senior Desktop Support Analyst at Illinois Gastroenterology Group. Cedric holds a Master’s degree in Information Systems from the University of Phoenix and a Bachelor's degree in Technical Management from DeVry University, complemented by an Associate degree in CIS Networking and Microcomputers from Gateway Technical College.
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