Mauro Junior

Mauro Junior is a seasoned project manager with extensive experience in network-related project management at New Era Technology since November 2021, overseeing the entire project lifecycle and ensuring customer requirements are met. Prior to this role, Mauro served as a Quality Manager at Mauro Corazza Junior, where the primary focus was on defining KPIs and fostering a quality management culture. With a long tenure at BT Communications do Brasil, Mauro held various leadership positions, including Service Desk Senior Operations Manager and Business Improvement Manager, emphasizing operational excellence, KPI management, and customer experience enhancement. Mauro Junior holds an MBA in Data Science from USP/Esalq and a degree in Computer Networks from Policamp.