Scott McManus is a Senior Manager of OSP Controls & Governance at Zayo Group, where they continue to refine operational processes and governance frameworks. Previously, as Director of Operations at New Era Technology, they led a 35+ person delivery organization managing a $40MM+ annual revenue portfolio. Their experience spans various roles at Comm-Works, including Operations Manager and Project Manager, where they handled extensive retail deployments and built data-driven insights using Power BI. Scott began their career managing customer support operations for Dr. Joseph Mercola and has a Bachelor of Arts in Communication, Information, and Media from Ball State University.
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