Thomas Reed possesses extensive experience in leadership roles within customer operations and service delivery in the technology sector. Currently serving as Vice President of Customer Operations at Connectbase since April 2022, Thomas previously held positions such as Vice President of Service Delivery at New England Network Solutions, where leadership extended to a team of 25 engineers and client executives. As Co-Founder and Head of IT and Operations at Redstone Healing Center, Thomas directed operational and IT initiatives while aligning technology solutions with business goals. A significant tenure at Tangoe, Inc. involved a range of leadership roles overseeing global implementation and services across various technology domains. Thomas's career commenced at Navisite as an Implementation Project Manager. Academic credentials include an MBA from the University of Massachusetts Lowell and a Bachelor's degree in E-Commerce from Northeastern University.
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