Tanush Krishna

Tanush Krishna is a Customer Experience Specialist at NEWME since September 2023, where significant contributions include leading the revamp of the chat BOT to enhance customer interaction and implementing a Performance Improvement Plan (PIP) to boost team productivity. Prior experience includes serving as a Senior Support Specialist at both Bombay Play and Glu Mobile from January 2020 to November 2021 and September 2016 to January 2020, respectively, focusing on training new hires and managing top-tier escalated tickets. Earlier roles include a Support Specialist and Support Associate at Pole To Win International from December 2014 to August 2016, where responsibilities involved identifying and banning hackers, as well as resolving a variety of player issues. Tanush holds a Bachelor of Engineering degree in Computer and Information Sciences from Dayananda Sagar College of Engineering in Bangalore.