Michael Ferrera

Michael Ferrera is the Director of Vendor Management at Newrez, where they manage vendor scorecard processes and collaborate with leaders across various business lines to ensure compliance with Service Level Agreements. With over 20 years of experience in the financial services sector, Michael previously served as the Director of Wealth Management Operations - Servicer Oversight at Morgan Stanley, overseeing mortgage servicing vendor performance and compliance. Their career also includes roles at JPMorgan Chase as a Loss Mitigation Supervisor and at Capital One in auto finance. Michael has a strong focus on operational efficiency, team leadership, and innovative problem-solving in fast-paced environments.