William Beaty

William Beaty is an experienced IT professional specializing in Major Incident Management and Critical Incident Management, currently serving as Major Incident Manager at Newrez LLC since August 2021. With prior roles at Ciox Health as an ITIL Critical Incident Manager, Beaty has a strong background in incident management processes. Previous positions include ITIL Process Manager and Senior Systems Engineer with a humanitarian focus, ITSM Automation and Monitoring at New York Life Insurance, and CEO/President/Owner of GlobalCom Inc., where top-quality ITSM services were delivered to numerous key clients. Earlier experience includes directing Remote Enterprise Services at Intellinet Corporation, where state-of-the-art monitoring centers were designed and managed. Education includes training with the United States Air Force.