Arshad Kazmi is a ServiceNow Certified Technical Architect with over 10 years of experience in IT Operations and 15 years in customer service management. Currently a Senior Solution Architect at NewRocket, Arshad has previously held roles including ServiceNow Senior Technical Consultant and Principal Technical Consultant at Crossfuze, where they led end-to-end implementations and fostered knowledge sharing within project teams. Arshad has a strong background in Agile methodologies and has contributed significantly to digital transformation initiatives with proven expertise in designing scalable solutions. They also hold a Post Graduate Diploma in Software Engineering from Forman Christian College.
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