Carl Walter is a Solution Architect at NewRocket since June 2023, where architectural documentation for new integrations has been constructed, emphasizing security considerations and next steps. Prior roles include Senior Software Engineer, overseeing the deployment of an Event Management solution while enhancing company delivery processes for better client relationships, and Software Engineer, rapidly obtaining ITOM-related certifications. Before NewRocket, Carl served as a ServiceNow Developer at Synoptek, focusing on customer interaction and business processes. Experience at RES involved growing as a ServiceNow professional, building instances from scratch, and deploying various applications and customizations. Carl’s career began as a Service Desk Analyst, progressing through roles that included tier 3 support and leadership. Currently pursuing a Master of Science in Computer/Information Technology Administration and Management at Colorado State University Global, expected to graduate in 2024.
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