Derek Batchelor is a Solutions Architect at NewRocket, a global ServiceNow partner, where they have been contributing since 2018. Prior to this role, they were a ServiceNow Service Catalog developer at BMO Financial Group from 2015 to 2018, focusing on migrating InfoPath forms and maintaining critical web services. They also held positions in SharePoint development and provisioning analysis at BMO from 2010 to 2015. Derek holds certifications in ServiceNow and MSCE, complementing their extensive technical expertise with strong development and consulting experience.
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