Ulla Madetoja

Ulla Madetoja is an experienced professional specializing in tenant relations and customer service management, currently serving as a Tenant Relations Manager at Newsec since November 2025. Prior roles include Leasing Coordinator/Shopping Center Coordinator at CBRE Finland, and Service Assistant at Technopolis, where responsibilities varied from handling lease contracts to coordinating service quality and customer satisfaction. Ulla's career began with positions such as Customer Service Agent at Technopolis and Shift Manager at HopLop Oy, contributing to a strong foundation in customer relationship management. Ulla holds a Master's Degree in Service Business Management and Development from Haaga-Helia University of Applied Sciences, along with other degrees in Tourism Management and Business Administration.