Kyoko U

Kyoko U has extensive experience in customer success and educational leadership, currently serving as an Enterprise Customer Success Manager at Newsela from January 2022 to March 2025, with responsibilities in account management and customer success. Previously, Kyoko held the positions of Professional ERG Co-Chair and Mid-Market Customer Success Manager, demonstrating skills in organizational leadership and project management. Earlier career roles include Education Mentor at Springboard Collaborative, Instructional Coach and Mentor at Alder Graduate School of Education, Lead Teacher at Aspire Public Schools, and various leadership roles with Teach For America. Kyoko holds a Master of Education (M.Ed.) and a Special Education Mild-Moderate Teaching Credential from Loyola Marymount University, both earned between January 2013 and January 2015.