JM

Jonathan Mathew

Vice President Support Services

Jonathan Mathew is an accomplished executive with extensive experience in support services and operations management across various technology companies. Currently serving as Vice President of Support Services at NewStore, Inc. since October 2022, Jonathan has led global support transformations, emphasizing process improvement and compliance. Previously, as Sr. Director of Global Support and Ops at ClickDimensions, significant contributions included the management of support organizations and enhancements to operational efficiency. Jonathan's role as Director of Global Support at CareerBuilder involved managing a large support team and overseeing P&L responsibilities. Earlier career experiences included leadership positions at MI9 Retail and Vertafore, where Jonathan developed strategic initiatives and managed teams to enhance service delivery. Jonathan holds a Master's degree in Management Information Systems from Nova Southeastern University and a Bachelor's degree in Health Care Administration from Florida International University.

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