Michael Griggs is a proven strategic tech leader with extensive experience in client-facing SaaS environments. They have held key roles, including Vice President of Professional Services at NewStore and Vice President of Customer Experience at Mastercard Data & Services. Throughout their career, Michael has consistently demonstrated their ability to drive client retention and revenue growth, notably increasing revenue by over 30% at FirstFuel Software. Currently, they serve on the Board of Directors for both David's Promise and the Lewis Latimer Society & Museum, while pursuing degrees in Marketing and Project and Operations Management.
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