Amy Normandin

Amy Normandin serves as the Operational Support Services Manager at Nex-Tech since April 2004, overseeing call center operations, budget management, staffing, and service forecasting for internet, video, and phone support. Additionally, Amy has been an artist at Creations by Amy since May 1993, primarily creating abstract works using acrylic paints and collage. Prior experience includes roles as Operations Manager and Account Manager at Sykes from 1994 to April 2004, where responsibilities included coordinating call center activities, ensuring KPI compliance, and managing client relationships to enhance satisfaction and loyalty. Amy is an alumna of Fort Hays State University.