We specialize in providing excellent customer experiences with tech-centered solutions lead by our industry trained virtual receptionists. We've been particularly successful serving companies in the medical, home services, and technology industries with our bilingual answering, CRM integration, lead qualification, and appointment schedulingcapabilities, 24/7/365. For the last 30 years, we've saved our customers time, money, and become true partners in their business. Nexa primarily provides call answering, scheduling, and lead qualification 24/7/365 to small and medium-sized clients located across the U.S. Nexa has clients in the legal, medical, commercial, and home services industries, as well as professional service markets. Our mission is to improve sales prospects and the customer experience of all of our clients while saving them time and money.

Call Center

Nexa

Nexa's headquarters in Phoenix, AZ, United States

This department focuses on identifying new business opportunities and building relationships to drive sales growth.

Business Development

The Customer Support and Experience team at Nexa is dedicated to enhancing client satisfaction and fostering long-term relationships. This team provides expert guidance and support to clients across various industries, ensuring seamless integration of Nexa’s services into their operations. By focusing on training, customer success strategies, and employee engagement, they strive to optimize the customer journey, driving improved outcomes and retention for our clients.

Customer Support and Experience

The Finance and Administration team at Nexa is responsible for managing the company's financial health and operational efficiency. This team oversees budgeting, accounting, and financial reporting while implementing administrative processes that support our mission of enhancing customer experiences. By ensuring accurate financial management and streamlined operations, they enable Nexa to deliver exceptional service and value to our clients across various industries.

Finance and Administration

The Engineering and Technical Development team at Nexa is responsible for designing, building, and maintaining the innovative technological infrastructure that supports our virtual receptionist services. They focus on enhancing system efficiency, integrating advanced CRM capabilities, and developing robust software solutions to improve client interaction and operational workflows. By leveraging cutting-edge technology, the team ensures that our services are reliable and scalable, ultimately enhancing the customer experience across various industries.

Engineering and Technical Development

This department is responsible for driving revenue through customer acquisition and relationship management.

Sales Department

This department focuses on managing client relationships and ensuring customer satisfaction through tailored solutions and support.

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Other teams

Customer Support and Experience

Finance and Administration

Engineering and Technical Development

Sales Department

Account Management