Theo Swartz is an IT Support Technician II at Nexamp since May 2023, providing technical assistance through various communication channels and troubleshooting methods. Prior experience includes roles as an Information Technology Help Desk Technician at New England Law | Boston, where support was offered to end users, and as an Audio Engineering Student and Intern at Infinite Recording of New England, focusing on recording and equipment management. Theo has also held multiple instructional and support positions at Empow Studios, teaching technology to diverse age groups and onboarding new employees. Previous roles involved customer service and account management at Copperfield's Books, community moderation at plug.dj, and development experience with mobile games at Workinman Interactive LLC and Zynga. Theo holds a Bachelor of Science in Game Design and Development from the Rochester Institute of Technology, complemented by involvement in various extracurricular activities.
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