Aisha L. has extensive experience in customer success and service delivery management. At KERYS Software and Profoam s.r.l., Aisha managed customer relationships, contracts, and service operations from 2008 to 2013. Aisha then served as an International Government Affairs professional at AbbVie from 2013 to 2017, focusing on the complexities of the health sector. Aisha progressed to DATA4 Group, where from 2017 to 2023, Aisha held the position of Senior Customer Success Account Manager, achieving high customer satisfaction scores and managing critical incident communications. Currently, Aisha is the Global Service Delivery Manager & Incident Manager for Nexans, overseeing IT service delivery and aligning business expectations. Aisha's education includes a Master 2 in International Management from Université de Picardie Jules Verne.
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