Our Customer information and service request management are key factors in delivering targeted service levels. Customer information system integrated with a CMMS and an asset management system provide a synergistic solution for organizations. Customer module tracks all pertinent information, service requests and service level performances. Theservice request can be converted into a work order to link the history. Customer service requests can be dispatched to maintenance crews for a quick response. For More Information: http://www.nexgenam.com/

Software

Nexgenam

Vincent Yee

Dan Rich

Rachel Schonwit

Alan Zeisbrich

Emanuella Iwahiro

Manda Yeung

Gabriela Cuevas

Joseph Klegseth

Gaja Naik

The Engineering Team at Nexgenam is responsible for designing, developing, and maintaining the company's customer information systems and asset management solutions. This includes creating detailed technical plans, ensuring integration with CMMS, and optimizing service request workflows to enhance service levels. Team members collaborate on various projects to convert customer service requests into actionable work orders and improve response times for maintenance crews.

Engineering Team

Leadership Team

Business Development and Marketing

Engineering Team

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Leadership Team

Business Development and Marketing