Anna J.

Anna J. started their work experience at AudienceView, where they worked as an Application Support Analyst from March 2019 to September 2019. Their responsibilities included managing case queues, providing guidance to customers, and offering expert solutions.

After that, they joined Inspiretec Ltd as a Technical Support Analyst from November 2019 to March 2020. During their tenure, they successfully addressed pending incidents, managed new incidents on support boards, and maintained knowledgebase documentation.

Next, Anna worked at Method:CRM as a Software Support Specialist from July 2020 to June 2021. In this role, they addressed second-level issues escalated by first-level support, troubleshooted CRM issues, and led discussions for application bug fixes.

Currently, Anna is working at NexJ Systems as an Application Support Consultant from June 2021 onwards. No specific end date is mentioned for this role.

Anna J. completed a PG Diploma in Health Informatics Technology from Centennial College in 2015-2016. Prior to that, they obtained a Bachelor of Technology (B.Tech.) in Computer Science from Punjab Technical University between 2010 and 2014. Additionally, Anna J. earned a certification in Programming for Entrepreneurs - HTML & CSS from Udemy in November 2016 and a certification in Android Development from Sebiz Infotech Pvt Ltd in November 2013.