Gareth Watkins is an accomplished professional in customer support, currently serving as the Global Head of Customer Support at Nextbase since September 2025. Prior to this role, Gareth held various managerial positions at Which? from June 2020 to October 2025, including Lead Support Services Manager, Quality, Insight and Resolutions Operations Manager, Operations and Complaints Manager, and Complaints Manager. Earlier experience includes serving as Customer Resolutions Assistant Manager at V12 Retail Finance from September 2015 to June 2020 and working as a Complaints Handler at Barclays Partner Finance from May 2007 to September 2015.
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