NEXTDC is an ASX100 listed technology company enabling business transformation through innovative data center outsourcing solutions and connectivity services.  NEXTDC has built and operates Australia’s most cloud‑connected data centre network, providing organisations with the most direct access to the leading public cloud platforms, networks, and IT services infrastructure. 

Information Technology

NEXTDC

NEXTDC's headquarters in Brisbane City, Australia

This department focuses on enhancing customer interactions and satisfaction across various touchpoints.

Customer Experience

The Customer Success and Support team at NEXTDC is dedicated to ensuring a seamless experience for clients utilizing data center and connectivity solutions. They provide comprehensive assistance, from addressing customer inquiries to guiding users through product features, while also focusing on building long-term relationships and maximizing customer satisfaction. This team plays a pivotal role in supporting customer engagement initiatives and driving business growth through proactive outreach and tailored support solutions.

Customer Success and Support

The Engineering and Technical Services team at NEXTDC is responsible for the design, engineering, and operational excellence of the data center infrastructure. This team ensures the reliability, security, and efficiency of the facilities by overseeing the integration of advanced technologies, providing 24/7 technical support, and managing critical systems and software development. Their efforts enable seamless connectivity and service delivery for clients, facilitating optimal performance of NEXTDC's cloud-connected network.

Engineering and Technical Services

The Project Management and Operations team at NEXTDC is responsible for overseeing the planning, execution, and delivery of data center projects, ensuring that they align with the company’s strategic goals. This team manages interdisciplinary collaboration, regulatory compliance, and resource allocation, while also optimizing operational efficiencies to support innovative data center solutions and superior client services. By integrating technical expertise with project management best practices, they drive successful project outcomes and facilitate organizational growth.

Project Management and Operations

The Finance and Accounting team at NEXTDC is responsible for overseeing the financial health of the company through meticulous budgeting, financial reporting, and strategic planning. They manage essential functions such as accounts payable and receivable, taxation, fixed asset management, and financial analysis to ensure compliance and support business decisions. By leveraging financial data, the team aids in optimizing resources and enhancing operational efficiency within the innovative data center solutions that NEXTDC provides.

Finance and Accounting

The Sales and Marketing team at NEXTDC drives business growth by developing and executing strategies that promote the company's innovative data center outsourcing solutions and connectivity services. This team consists of specialists in sales, digital marketing, and brand management, working collaboratively to engage potential clients, nurture strategic partnerships, and enhance NEXTDC's market presence across Australia. By leveraging data-driven insights and targeted outreach, they aim to position NEXTDC as the go-to provider for cloud-connected infrastructure solutions.

Sales and Marketing

This department focuses on managing relationships and driving business growth with enterprise and partner accounts.

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Other teams

Customer Success and Support

Engineering and Technical Services

Project Management and Operations

Finance and Accounting

Sales and Marketing

Account Management