Andi Ferraud

Andi Ferraud's work experience began in 2013 at Lyft, where they served as an Operations Associate. They were responsible for various tasks such as recruiting and screening potential drivers, training new employees, and fixing operational processes. In 2015, Andi joined Yup Technologies Inc. as a Content Creator, where they created UX copy, wrote blogs and social media content, and designed digital advertising materials. In 2016, Andi joined Turo as a Content Specialist and later as a Business Operations Specialist. At Turo, they built workflows for content creation, updated knowledge bases, and collaborated with cross-functional teams to improve customer experience. Their most recent position was as a Self-Service Content Strategist at Nextdoor, starting in 2017. The details of this role are not provided.

Andi Ferraud completed a certificate program in UX Design at General Assembly in 2016. Prior to that, Andi obtained a Bachelor of Arts degree in Communication Theories and Public Relations from California Lutheran University, where they attended from 2009 to 2013.