Robert Harrison is an accomplished IT professional with extensive experience in technical support and network security. Robert began working as a Network Security Engineer at Data comm Networks Inc, where responsibilities included managing firewall configurations and monitoring traffic flow. At Convergys, Robert served as a Technical Support Professional I, providing troubleshooting assistance for hardware and software issues. Robert then transitioned to Computer Centers USA as a Tier 3 Support Tech, handling remote support and system maintenance. Currently, Robert holds the position of Senior Product Support Representative at Nextech Systems, providing advanced support and training documentation while also managing complex technical issues and server migrations. Robert earned a Bachelor's Degree in Information Systems and Cybersecurity from ITT Technical Institute-Tampa, achieving a remarkable GPA of 3.92.
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