Mal Herring

Mal Herring has over 25 years of work experience in various roles and industries. Mal started their career in 1996 as a First-Line Support Engineer at COIN Financial Systems and later held similar positions at ICL Services and OAG Worldwide. In 2000, they worked as Technical Support at Virgin.com. From 2001 to 2003, they were a Field Engineer at The Lapworth Consultancy. In 2003, they became a Director at Intaconnet Ltd until 2005. Mal then joined Netsense Ltd as a Director, where they provided support and consultancy to small and mid-size companies for five years before leaving to start their own IT-based internet marketing business. From 2010 to 2012, they served as the Chief Genie at TrafficGenie, helping companies with web marketing efforts. In 2012, they founded IT Heart, a 24x7 Managed Services provider. With IT Heart, Mal provided IT support services and served as a Founding Partner until 2014. Currently, Mal is working at Nexthink, where they have held several positions since 2014. Mal started as a Senior Solutions Consultant, supporting the sales team with technical expertise. Mal then worked as a Pre-Sales Team Lead in both Northern Europe and Asia Pacific. From 2016 to 2017, they held the role of Practice Lead - End User Analytics. In 2018, they became the Global Technical Partner Manager - MSP, assisting global Managed Services Provider partners. Mal's most recent role at Nexthink is Senior Partner Success Manager, which they started in 2022.

Mal Herring attended Oaklands College, although the specific years are unknown. From 1989 to 1994, Mal Herring attended Sir John Newsom, where they did not pursue a degree or specific field of study.