Nexthink
Matthieu Langin is a seasoned IT professional with extensive experience in service delivery and technical support. Currently serving as Global Service Delivery Manager EMEA at Nexthink since March 2018, Matthieu has held various roles including Escalation Manager EMEA and L3 Support Technical Lead. Prior to this, Matthieu worked as Site IT Administrator at Donnelley Language Solutions and MultiTrans, overseeing L1 and L2 user support, hardware/software licensing, and IT project coordination for European offices. Additional experience includes roles as Systems & Network Administrator and Shift Leader at PhotoBox, and Database, Systems & Network Administrator at Dimo Gestion. Matthieu's background also features several internships focused on system optimization, SharePoint, and grid computing solutions, following a Master 2 degree from SUPINFO.
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Nexthink
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Nexthink is the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 11 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.